Dean was very professional and easy to communicate with regarding the appraisal for our potential home. We were first time buyers and were involved with a very unique situation (short sale/estate/out-dated but expensive house). He did not hesitate to offer information, alternative perspectives, explanations, and his time during and after the appraisal. He thoroughly explained the appraisal, the method used, what other appraisers (the other party would ultimately appraise it themselves no matter what) may or may not do, things to consider as a buyer in our specific situation, shared his personal experience and opinion, and did it in a very easy to understand manner. Given the unique situation we werein, it was great to have someone try to think about it as more than just an appraisal but instead to think about it from other perspectives. He exceeded my expectations and added significant value. I felt we received a thorough appraisal and in the process learned a lot. He definitely did more than simply appraise the house. I would use Comprehensive Appraisal Service again